• The Doctors Napier

Patient Update - December 2020

2020 - Year in Review

2020 has definitely been a year full of challenges and changes.

In March this year, our lives all changed drastically. We were forced to provide healthcare in alternative ways. 2020 saw a dramatic increase in the use of virtual consultations, the introduction of a drive through vaccine clinic, drive through Covid-19 testing and many other alternative means of care. Many of which we will continue using moving forward, and will become a part of our new normal alongside our ‘pre-COVID-19’ practices.

2020 was a year full of disruption, with the temporary closure of clinics due to Covid-19, and now the partial closure of our Napier Clinic due to flood damage. Repairs are well underway; however, this will be an ongoing process that could see us disrupted going into early 2021.

We would like to thank our community for supporting us through these changes, and being so understanding of the changes we have made. We know these major changes are unsettling for all. Your patience, support and resilience through 2020 has really helped us get through.

Are you prepared for Xmas?

The lead up to Christmas is a particularly busy time for most. It’s easy to forget the day to day tasks you need to organise to keep yourself well over the holiday period. Be sure to organise your repeat prescriptions and check up’s early.

December has seen “Axe the Fax” roll out. This means prescriptions can no longer be faxed. Instead we will send these via email, or other electronic means. There may be administration fees for handling of emails from pharmacies, so please check with your local pharmacy if there are any additional fees for having prescriptions sent.

Tips for reducing stress this Christmas

Are you expecting this Christmas to be stressful, either for you or someone you know?

Over a quarter of all New Zealanders feel added financial and social stresses during the festive season, with the addition of added stresses that Covid-19 has created for us this year. For some of us, the pressure is on to create a magical day for our tamariki and whānau. For others, the Kirihimete period can increase loneliness and hardship, with limited access to kai, transport and other services.

Try to keep in mind that the true gift of the season is our presence, not our presents.

Giving our time, our words and our presence makes others feel great, but it also lifts our own mood and makes us feel our lives have more meaning. It’s one of the Five Ways to Wellbeing – simple things we can all do to feel great.

Some cost-friendly ways we can give during the Kirihimete season are:

  • Taking friends or whānau to look at Christmas lights.

  • Spending quality time with whanau, doing things you all enjoy.

  • Heading along to listen to Christmas carols.

  • Making Christmas arts and crafts. Bake seasonal treats to give away as presents

  • create decorations or reduce your card costs! Crafts are a great way to get tamariki involved in the festive spirit.

  • Visiting people/whānau in your community who may be a little lonely over the festive season. Rest homes and animal shelters value companionship and Christmas cheer.

Some ways to reduce stress for you, whānau and others around you, are:

  • Spending time in nature. Over summer the pōhutukawa blossom, the sun shines more, and the days are longer. Taking a walk through the ngahere (bush), throwing the ball around with your tamariki, going to the beach or planting vegetable seeds are some great ways to connect with taiao (the environment).

  • Buying food on special ahead of season, when prices are lower. Buying kai early can also help manage our Christmas budgets.

  • Finding time to recharge. Thousands of Kiwis celebrated this year’s Mental Health Awareness Week by being active, learning, giving, connecting and taking notice.

Christmas can be stressful – but it doesn’t have to be.

If you ever feel Christmas pressure is affecting your or someone else’s mental health, you don’t need to keep it to yourself – call or text 1737. Their trained counsellors are always on hand to help.


Festive Season Hours


Christmas Day – CLOSED

26th – 28th – 9:00am – 5:00pm

29th – 31st – 9:00am – 6:00pm

1st – 4th – 9:00am – 5:00pm


25th – 28th – CLOSED

29th – 31st – 9:00am – 6:00pm

1st – 4th – CLOSED


21st – 4th - CLOSED


EIT Student and Staff clinic closed for the term break. Re-open date TBC.

We wish you and your whanau a safe and happy Christmas and New Year

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