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8:00am - 8:00pm, 7 days a week
8:30am* - 5:00pm, Monday - Friday
Closed Weekends & Public Holiday's
*Phones operating from 8am to 6pm Weekdays
8:30am* - 5:00pm, Monday - Friday
Closed Weekends & Public Holiday's
(The clinic will be closed over the Christmas and New Year holidays from 
Monday 25 December - Friday 5 January. Normal hours will resume on Monday 8 January)
*Phones operating from 8am to 6pm Weekdays
EIT (Currently closed due to Cyclone Gabrielle)
8:00am - 4:30pm, Monday - Friday
Closed Weekends and School Holidays
After Hours:

Dial 111 In Case of Emergency

Ph: 06 835 4696 (your call will be diverted to our after-hours triage provider for assistance)

HB Hospital 06 878 8109



Our Consultations

Standard Consultations (Appointments) will generally last for 15 minutes.  Consultations are for 1-2 concerns.  If you wish to address multiple issues in a consultation, please request a 30 minute appointment, as any more than 1-2 concerns in a 15 minute consultation cannot be addressed.  Please be aware extended consultations do incur a higher fee.

How our fees work

If you are a registered patient some of the services we provide will be partially subsidized by the government. 

Community Service Card (CSC) holders will get a higher discount when registered. Please be aware, if you are a CSC holder, this funding only applies for consultations within standard business hours (Monday - Friday, 8:00am - 5:00pm) and for standard general consultations (15 minutes). Consultations longer than 15 minutes will be charged at standard consultation rates.

Your first consultation as a registered patient will be charged at a higher rate.

Our Fees

Please be aware that prices vary for equipment used, minor procedures, and  documentation requests (eg WINZ/Medic Alert forms etc).

Cancellation Policy: If you cannot attend your appointment, please give at lease 4 hours' notice. Any last minute cancellations or no shows will incur a cancellation fee of the full appointment amount (with a minimum of $19.50 being charged, regardless of age)

All accounts are payable at the time of service. An administration fee of $10.00 per statement will be added to overdue accounts of 14 days and above.

Fees are subject to change at any time.  Current fee schedule as at July 2023. 

Out of Hours Fees (Napier only)

Our Napier clinic is open for after hours urgent care, after hours is considered to be; Monday - Friday after 5pm, during the weekend or on Public Holidays. After hours services are charged at a higher rate, click on the button below to see the after hours charges. 
Non-Subsidised Services
Non-subsidised services 01.07.2023.jpg
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