June 2024 - Patient Newsletter
The Doctors App - your health, your way
Take control of your own healthcare
+ Book your own appointments
+ Easier to request scripts + repeats
+ Access your medical records… and more
Download The Doctors App - Phone/Tablet
1. To download The Doctors App, simply scan the QR code, or click on the Apple or Google Play buttons which will take you directly to the app store to download it.
2. Select create account, the invite code is GXNAPI.
3. Enter your details - these must match the details that we hold on file for you.
Desktop Access
Full app features available on desktop. You can login here or use our invite code GXNAPI to create an account online.
Patient Survey/ Whānau Voice
If you have visited any of our clinics in the last couple of weeks you may have received a survey to complete 📝 The survey will be sent via email or text the day after your appointment.
The patient survey allows us to learn from your experience at the practice, and helps us to continuously work on improving the service and care we provide.
The survey is completely anonymous so unless you leave your contact details in the comments box, we won't be able to contact you to discuss your response.
If you don't want to receive the survey, there is an opt out option on the email, or reply STOP if you have received the survey via text.
We look forward to receiving your feedback.
Changes to Rangatahi funding
Please see below an update from Health NZ/Te Whatu Ora regarding changes to funding for our rangatahi/youth population between 14 and 24 years of age. Eligibility criteria for funded services will be changing from 01 September.
Funded services will now only be available for those who meet the criteria listed.
Any 14-24 year olds who do not fall into one of the categories will now have to pay to see a Doctor/Nurse Practitioner ($55) or Practice Nurse ($40); the charges are $55 and $40 respectively.
Whilst we know that this is a disappointing change for many of our patients, we ask that you are kind to our staff as they have no control over these changes and are as disappointed as you.
Feedback about this change should be sent directly to Te Whatu Ora.
Book your flu vaccination now
The 2024 Flu Vaccine is free for some people
Funded influenza vaccinations are available for those who meet Pharmac’s eligibility criteria:
•pregnant people at any stage of pregnancy
•people aged 65 years and over
•people aged 6 months to under 65 years with eligible conditions
•children 4 years of age and under who have been hospitalised for respiratory illness or have a history of significant respiratory illness
•people aged 6 months to under 65 years with serious mental health and addiction conditions
ABOUT US
Founded in 1989, The Doctors Napier was among the first medical centres in New Zealand to provide 7-day a week, extended hours care to patients. The Doctors Napier Ltd is comprised of our four clinics, Napier, Greenmeadows, Westshore and EIT.
In addition to the full range of primary care provided at The Doctors, we offer a number of additional services, including nurse-led health clinics and programmes giving patients expert guidance, support, or treatment. For patient convenience, Napier & Greenmeadows are also home to a physiotherapist, x-ray, and pharmacy. All of our systems are fully computerised, allowing us fast and direct communication with our patients and other health professionals
We offer Manage my Health to our registered patients, which allows you to communicate with your medical centre, allowing you to request repeat prescriptions, and view your recent laboratory results.
In 2019, The Doctors Napier celebrated 30 years of caring for our community.
CONTACT US
The Doctors Napier Ltd has many methods of which you can contact us, the easiest are by phone and email however we can also be reached on facebook, or via Manage My Health App.
Email: info@na.thedoctors.co.nz
Can't find the answer to your question or have a specific query?
Please fill out the form and one of our staff members will be in touch
*Please do not use this form for urgent enquiries. Please phone 06 8354696
OUR LOCATIONS
The Doctors Napier
Phone: 06 835 4696
Email: info@na.thedoctors.co.nz
Address: 30 Munroe Street, Napier South, Napier
The Doctors Greenmeadows
Phone: 06 844 6277
Email: info@na.thedoctors.co.nz
Address: 524 Kennedy Road, Greenmeadows, Napier
The Doctors Ahuriri
Phone: 06 835 5661
Email: info@na.thedoctors.co.nz
Address: 5 Ossian Street, Ahuriri, Napier
The Doctors EIT (Currently closed due to Cyclone Gabrielle)*
Phone: 06 830 1919
Email: info@na.thedoctors.co.nz
Address: EIT Campus, K Block, Gloucester Street,
Taradale, Napier
*Any patients currently enrolled with EIT are welcome to make appointments at any one of our other three clinics.
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